in the donut shop

For the fourth time, this time with the Tim Horton's store manager as witness, Olivia repeated her order, "Cinnamon-raisin bagel, lightly toasted, double butter, please."

"Anything else?" the cashier asked, also for the fourth time, then looked at the manager who nodded in approval.

"Large green tea, bag on the side, please," says Olivia, rolling her eyes at the exercise.

When her order came, for the fourth time she received a small cup of green tea with the bag in it, and milk, and a maple glazed donut with a slice of cheese.